Enterprise Software with Expert Data Stewardship: Only Zyme Guarantees Channel Data Quality and Service Levels, through its Exclusive Global Channel Data Analyst Centers
REDWOOD SHORES, CA – September 16, 2014 – Zyme, the leader in the rapidly expanding discipline of Channel Data Management (CDM), has taken another step to ensure the industry’s most complete and accurate CDM solutions and expert services for its clients. No other CDM vendor can equal Zyme in global reach, speed of data collection, flexibility, scalability, quality of support, return on investment, and accuracy of channel data.
According to Market Overview: Channel Data Management, published by Forrester Research, Inc., “Sales through indirect channels are self-reported by partners and are often incomplete or inaccurate. As such, these estimates pose a financial risk to tech vendors and present many challenges when it comes to accurately forecasting their channel’s business.”
To further reduce such risk, Zyme is expanding its network of Channel Data Analyst Centers by adding a new facility in Shanghai, China, where skilled data stewards provide deep channel expertise with local language support and regional business knowledge to deliver validation and enrichment of POS and channel inventory data. This includes data refinements such as granular identification of precise sold-to and ship-to locations, onboarding of new channel partners, and resolution of any cultural, language, or local practice-based discrepancies that competitive channel data products merely reject or ignore.
Zyme’s superior solutions and services ensure the highest possible accuracy for POS transaction records and the industry’s only guaranteed channel data quality of service levels. Zyme plans to open additional Channel Data Analyst Centers with local language support in Europe and Latin America. The new Shanghai Center will initially include support for English, Mandarin, Korean, and Japanese.
“Since 2004, Zyme has developed what has proven to be the most complete and highest performing suite of channel data management solutions,” said Ted Dimbero, Zyme Co-Founder and Chief Customer Officer. “And now, Zyme also offers the industry’s most sophisticated set of professional services to complement these automated solutions. This synergistic blend of state-of-the art technology along with data steward expertise and guaranteed channel data quality is a primary reason that many global organizations are switching from other CDM solutions to Zyme.”
Zyme is the global leader in the emerging channel data management (CDM) solution space, delivering the intelligence global companies need to accelerate channel sales and improve incentive program ROI. Zyme’s flexible, cloud-based offering simplifies data collection and helps companies such as Dell, Symantec, and Logitech liberate the valuable intelligence locked in their channels. Zyme’s solution is used to increase sales by responding to real-time, granular data from the channel to create better-targeted MDF, co-op and rebate programs, and achieve more effective partner segmentation. It is used to gain a deeper understanding of customers to improve regional sales performance and product planning. With a global channel directory of over 800,000 partners, support for a wide range of partner reporting formats, and a proven methodology for ensuring partner reporting compliance, Zyme’s purpose-built CDM solution delivers results home-grown solutions can’t. Zyme is headquartered in Redwood Shores, CA, with additional facilities in the UK, India, and China. For additional information, visit www.zyme.com.
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